Helping to shape the future of ecommerce at Woo. Technology enthusiast, photographer, and advocate for seamless user experiences.
I’ve been reflecting a lot lately on how drastically ecommerce has evolved, particularly around how customers discover products. Traditional SEO has been a cornerstone of online retail for decades, but we’re entering a new era, one powered by artificial intelligence.
We’ve all been there. Multiple Slack channels pinging, emails flooding in, calendar invites stacking up, and todos scattered across various tools. It’s overwhelming, and at the end of the day, I often found myself wondering what I actually accomplished.
Two weeks ago, I started using Sunsama, and it’s changed how I approach my workday.
I’ve been spending a lot of time lately thinking about the small things that make big differences in ecommerce experiences. One issue that’s popped up again and again, both in conversations with merchants and from my own online shopping frustrations, is surprise checkout costs.
One of the hardest things about working with a remote team can be the isolation you experience from working mostly on your own. Fortunately, Automattic prevent this feeling with regular meetups and WordCamps.
Since starting at Automattic in January, I’ve already been given the opportunity to attend my first meetup in Charlotte, NC. The product team got together for 4 days of focussed team work, and after a recommendation from my colleague, I extended my trip a few extra days in order to visit Asheville, which was a 2 hour drive away.
We’ve all been there. You’ve booked an appointment with a tradesperson and they’ve arranged to come at a certain time. Maybe you’ve booked the morning off work to wait for a package to arrive. The anticipation, the planning around it, and then the waiting. But the event never happens. The person never arrives and the package never shows.
I mentioned recently on Twitter (I still find it hard to call it X) that one of the first projects I’ll be working on at Woo is the “Launch Your Store” initiative.
One part of that project is a “Coming Soon” mode built into core. That’s what I’d love your feedback on.
— Helen Keller